Shipping changes for online orders

Monday, June 13th, 2011No Comments

For a limited time, Cherry Hill Coffee is offering upgraded courier service at no additional cost.

Cherry Hill Coffee will not be shipping orders via Canada Post during their labour disruption as service continues to be unreliable due to shortened delivery schedules and rotating strikes across the country. We will be using alternate couriers such as Purolator. Discounted Canada Post shipping rates will still apply and you will not be charged additional costs for this. In circumstances where this is not possible, such as rural or remote addresses and PO Boxes, we will contact you with alternative options.

Our website utilizes an integrated system with Canada Post and not with alternate carriers. As a result, our automated e-mail shipping notices and package tracking may not work. The packages will have tracking numbers, but e-mails may not be generated and sent to you with the numbers.

Shipping with alternate carriers may be subject to longer than usual delivery times due to increased volumes.

Please continue to shop with confidence knowing that Cherry Hill Coffee always takes care of our customers and strives to deliver the very best customer service. We hope that Canada Post and its union can resolve their differences soon, in the meantime we will continue to get your coffee orders delivered as fast as we can! Thanks for shopping with Cherry Hill Coffee.

Kelowna British Columbia’s Cherry Hill Coffee has been roasting coffee in the Okanagan for 25 years

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